Temperature & Product Problems

• Room is not reaching the set temperature

• Temperature keeps going up and down

• Some areas of the room are warmer than others

• Frozen products partially thaw and freeze again

• Products spoil faster than expected

• Products dry out or lose weight during storage

• Temperature display does not match the actual room temperature

• Room becomes too warm during defrost cycles

Ice, Frost & Water Problems

• Excessive frost or ice keeps building up

• Ice remains on the cooling coil after defrost

• Ice forms around doors, frames, or ceilings

• Water drips from the ceiling or cooling equipment

• Condensation forms on the ceiling or outside of the walk-in

• Water collects on the floor or drains keep freezing

Doors, Panels & Room Problems

• Door does not close or seal properly

• Door gaskets, hinges, or closers are damaged

• Inside safety door release does not work

• Wall or ceiling panels are separating at the seams

• Air leaks through panel joints or around doors

• Floor panels or insulation are damaged

• Interior lights do not work properly in the cold

Equipment & Operating Problems

• Cooling system runs continuously or stops unexpectedly

• Compressor or fans make unusual noises

• Equipment repeatedly shuts down or needs resetting

• Circuit breaker keeps tripping

• Refrigeration system stops working during cold weather

• Cooling coil leaks again shortly after replacement

• Refrigerant leaks or repeated refrigerant top-ups

• Door-frame or drain heaters stop working

• Freezer does not cool properly after defrost

• Equipment works sometimes but fails at other times